Conversations
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CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4257 | 2026-06-28 | Refund request | Ryo Tanaka | Southeast · referral | resolved | 0.85 | |
| call_4255 | 2026-06-26 | Refund request | Tom Bradac | Northeast · organic | resolved | 0.90 | |
| call_4256 | 2026-06-24 | Refund request | Dario Petrov | Northeast · direct-mail | resolved | 0.93 | |
| call_4254 | 2026-06-24 | Refund request | Sofia Marchetti | Northeast · direct-mail | escalated | review | 0.90 |
| call_4252 | 2026-06-22 | Refund request | Dario Petrov | Northeast · referral | escalated | 0.88 | |
| call_4253 | 2026-06-22 | Refund request | Lena Vasquez | Midwest · paid-search-ne | resolved | 0.88 |
Showing 6 conversations (most recent first, capped at 60).