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CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4139 | 2026-06-07 | Refund request | Colin Murphy | Southeast · organic | escalated | 0.84 | |
| call_4070 | 2026-05-22 | Refund request | Colin Murphy | Southeast · paid-search-national | escalated | 0.86 | |
| call_4030 | 2026-05-17 | Refund request | Nadia Aziz | West · paid-search-ne | escalated | review | 0.91 |
Showing 3 conversations (most recent first, capped at 60).