Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4304 | 2026-07-05 | Refund request | Tom Bradac | Northeast · paid-search-ne | resolved | 0.86 | |
| call_4255 | 2026-06-26 | Refund request | Tom Bradac | Northeast · organic | resolved | 0.90 | |
| call_4256 | 2026-06-24 | Refund request | Dario Petrov | Northeast · direct-mail | resolved | 0.93 | |
| call_4254 | 2026-06-24 | Refund request | Sofia Marchetti | Northeast · direct-mail | escalated | review | 0.90 |
| call_4252 | 2026-06-22 | Refund request | Dario Petrov | Northeast · referral | escalated | 0.88 | |
| call_4208 | 2026-06-19 | Refund request | Jordan Ellis | Northeast · paid-search-ne | resolved | 0.88 | |
| call_4211 | 2026-06-17 | Refund request | Ryo Tanaka | Northeast · referral | escalated | 0.87 | |
| call_4138 | 2026-06-03 | Refund request | Ryo Tanaka | Northeast · paid-search-national | resolved | 0.89 | |
| call_4104 | 2026-05-27 | Refund request | Kwame Boateng | Northeast · direct-mail | resolved | 0.90 | |
| call_4068 | 2026-05-21 | Refund request | Nadia Aziz | Northeast · direct-mail | resolved | 0.87 |
Showing 10 conversations (most recent first, capped at 60).