Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4171 | 2026-06-13 | Cancellation | Tom Bradac | West · direct-mail | resolved | compliance | 0.85 |
| call_4168 | 2026-06-11 | Cancellation | Tom Bradac | West · direct-mail | resolved | 0.88 | |
| call_4132 | 2026-06-07 | Cancellation | Nadia Aziz | West · organic | resolved | 0.91 | |
| call_4135 | 2026-06-03 | Cancellation | Colin Murphy | West · direct-mail | resolved | compliance | 0.84 |
| call_4134 | 2026-06-01 | Cancellation | Colin Murphy | West · referral | resolved | 0.91 | |
| call_4101 | 2026-05-31 | Cancellation | Lena Vasquez | West · paid-search-ne | resolved | 0.85 | |
| call_4066 | 2026-05-23 | Cancellation | Tom Bradac | West · direct-mail | resolved | compliance | 0.80 |
| call_4024 | 2026-05-14 | Cancellation | Tom Bradac | West · direct-mail | resolved | compliance | 0.86 |
| call_4025 | 2026-05-13 | Cancellation | Tom Bradac | West · direct-mail | resolved | compliance | 0.86 |
Showing 9 conversations (most recent first, capped at 60).