Conversations

Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.

CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
ResolutionResolvedUnresolvedEscalated
RiskCompliance flagNeeds review
RegionMidwestNortheastSoutheastWest
Campaigndirect-mailorganicpaid-search-nationalpaid-search-nereferral
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CallDateCategoryAgentRegion / campaignResolutionFlagsConf.
call_42442026-06-28Billing disputeSofia MarchettiWest · direct-mailresolved0.88
call_42452026-06-23Billing disputeLena VasquezWest · referralresolved0.85
call_41972026-06-19Billing disputeNadia AzizWest · paid-search-nationalresolved0.85
call_42012026-06-17Billing disputeDario PetrovWest · paid-search-nationalresolved0.90
call_40952026-05-27Billing disputeRyo TanakaWest · paid-search-nationalresolved0.86

Showing 5 conversations (most recent first, capped at 60).