Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4312 | 2026-07-04 | Availability mismatch | Colin Murphy | Midwest · paid-search-ne | resolved | 0.87 | |
| call_4311 | 2026-07-04 | Availability mismatch | Maya Okonkwo | Midwest · direct-mail | resolved | 0.88 | |
| call_4313 | 2026-06-29 | Availability mismatch | Colin Murphy | Midwest · direct-mail | resolved | 0.89 | |
| call_4220 | 2026-06-15 | Availability mismatch | Nadia Aziz | Midwest · paid-search-ne | unresolved | 0.86 | |
| call_4037 | 2026-05-16 | Availability mismatch | Lena Vasquez | Midwest · paid-search-ne | unresolved | 0.93 | |
| call_4035 | 2026-05-14 | Availability mismatch | Jordan Ellis | Midwest · organic | unresolved | 0.89 |
Showing 6 conversations (most recent first, capped at 60).