Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4303 | 2026-07-02 | Refund request | Sofia Marchetti | West · referral | escalated | 0.87 | |
| call_4231 | 2026-06-27 | Booking | Tom Bradac | West · referral | resolved | 0.96 | |
| call_4245 | 2026-06-23 | Billing dispute | Lena Vasquez | West · referral | resolved | 0.85 | |
| call_4134 | 2026-06-01 | Cancellation | Colin Murphy | West · referral | resolved | 0.91 | |
| call_4124 | 2026-06-01 | Technical issue | Sofia Marchetti | West · referral | resolved | 0.86 | |
| call_4086 | 2026-05-26 | Reschedule | Colin Murphy | West · referral | resolved | 0.88 | |
| call_4055 | 2026-05-19 | Technical issue | Dario Petrov | West · referral | unresolved | 0.85 | |
| call_4032 | 2026-05-16 | Refund request | Kwame Boateng | West · referral | resolved | 0.90 |
Showing 8 conversations (most recent first, capped at 60).