Conversations

Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.

CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
ResolutionResolvedUnresolvedEscalated
RiskCompliance flagNeeds review
RegionMidwestNortheastSoutheastWest
Campaigndirect-mailorganicpaid-search-nationalpaid-search-nereferral
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CallDateCategoryAgentRegion / campaignResolutionFlagsConf.
call_42422026-06-22Technical issueLena VasquezWest · paid-search-nationalresolved0.86
call_42172026-06-21Policy questionLena VasquezWest · paid-search-nationalresolved0.90
call_41882026-06-21RescheduleJordan EllisWest · paid-search-nationalresolved0.95
call_41972026-06-19Billing disputeNadia AzizWest · paid-search-nationalresolved0.85
call_42012026-06-17Billing disputeDario PetrovWest · paid-search-nationalresolved0.90
call_41942026-06-16Technical issueSofia MarchettiWest · paid-search-nationalunresolved0.94
call_41482026-06-12BookingColin MurphyWest · paid-search-nationalresolved0.90
call_40892026-05-31RescheduleRyo TanakaWest · paid-search-nationalresolved0.85
call_40952026-05-27Billing disputeRyo TanakaWest · paid-search-nationalresolved0.86
call_40522026-05-23RescheduleDario PetrovWest · paid-search-nationalresolved0.88
call_40462026-05-21BookingColin MurphyWest · paid-search-nationalresolved0.96
call_40032026-05-17BookingMaya OkonkwoWest · paid-search-nationalresolved0.93

Showing 12 conversations (most recent first, capped at 60).