Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4300 | 2026-07-05 | Refund request | Colin Murphy | West · organic | resolved | 0.95 | |
| call_4255 | 2026-06-26 | Refund request | Tom Bradac | Northeast · organic | resolved | 0.90 | |
| call_4139 | 2026-06-07 | Refund request | Colin Murphy | Southeast · organic | escalated | 0.84 | |
| call_4069 | 2026-05-21 | Refund request | Colin Murphy | West · organic | resolved | 0.87 | |
| call_4031 | 2026-05-17 | Refund request | Lena Vasquez | Midwest · organic | resolved | 0.89 | |
| call_4029 | 2026-05-17 | Refund request | Kwame Boateng | Southeast · organic | resolved | 0.93 |
Showing 6 conversations (most recent first, capped at 60).