Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4296 | 2026-07-05 | Cancellation | Tom Bradac | Northeast · direct-mail | resolved | 0.95 | |
| call_4287 | 2026-06-30 | Technical issue | Kwame Boateng | Northeast · direct-mail | unresolved | 0.95 | |
| call_4247 | 2026-06-25 | Billing dispute | Jordan Ellis | Northeast · direct-mail | resolved | 0.89 | |
| call_4250 | 2026-06-25 | Cancellation | Hannah Lindqvist | Northeast · direct-mail | resolved | 0.96 | |
| call_4256 | 2026-06-24 | Refund request | Dario Petrov | Northeast · direct-mail | resolved | 0.93 | |
| call_4254 | 2026-06-24 | Refund request | Sofia Marchetti | Northeast · direct-mail | escalated | review | 0.90 |
| call_4181 | 2026-06-20 | Booking | Tom Bradac | Northeast · direct-mail | resolved | 0.91 | |
| call_4113 | 2026-06-02 | Booking | Tom Bradac | Northeast · direct-mail | resolved | 0.88 | |
| call_4104 | 2026-05-27 | Refund request | Kwame Boateng | Northeast · direct-mail | resolved | 0.90 | |
| call_4041 | 2026-05-23 | Booking | Jordan Ellis | Northeast · direct-mail | unresolved | 0.85 | |
| call_4068 | 2026-05-21 | Refund request | Nadia Aziz | Northeast · direct-mail | resolved | 0.87 | |
| call_4067 | 2026-05-20 | Cancellation | Dario Petrov | Northeast · direct-mail | resolved | 0.93 | |
| call_4048 | 2026-05-18 | Reschedule | Sofia Marchetti | Northeast · direct-mail | resolved | 0.95 | |
| call_4006 | 2026-05-15 | Booking | Jordan Ellis | Northeast · direct-mail | unresolved | 0.84 |
Showing 14 conversations (most recent first, capped at 60).