Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4303 | 2026-07-02 | Refund request | Sofia Marchetti | West · referral | escalated | 0.87 | |
| call_4210 | 2026-06-19 | Refund request | Jordan Ellis | West · paid-search-ne | escalated | 0.94 | |
| call_4030 | 2026-05-17 | Refund request | Nadia Aziz | West · paid-search-ne | escalated | review | 0.91 |
Showing 3 conversations (most recent first, capped at 60).