Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4257 | 2026-06-28 | Refund request | Ryo Tanaka | Southeast · referral | resolved | 0.85 | |
| call_4209 | 2026-06-16 | Refund request | Dario Petrov | Southeast · referral | escalated | 0.94 | |
| call_4172 | 2026-06-13 | Refund request | Hannah Lindqvist | Southeast · referral | resolved | 0.87 | |
| call_4173 | 2026-06-09 | Refund request | Sofia Marchetti | Southeast · paid-search-ne | escalated | 0.86 | |
| call_4139 | 2026-06-07 | Refund request | Colin Murphy | Southeast · organic | escalated | 0.84 | |
| call_4102 | 2026-05-27 | Refund request | Maya Okonkwo | Southeast · direct-mail | resolved | 0.86 | |
| call_4070 | 2026-05-22 | Refund request | Colin Murphy | Southeast · paid-search-national | escalated | 0.86 | |
| call_4029 | 2026-05-17 | Refund request | Kwame Boateng | Southeast · organic | resolved | 0.93 |
Showing 8 conversations (most recent first, capped at 60).