Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4302 | 2026-06-30 | Refund request | Dario Petrov | Midwest · direct-mail | escalated | 0.95 | |
| call_4301 | 2026-06-29 | Refund request | Colin Murphy | Midwest · referral | escalated | 0.89 | |
| call_4140 | 2026-06-06 | Refund request | Hannah Lindqvist | Midwest · paid-search-ne | escalated | 0.84 |
Showing 3 conversations (most recent first, capped at 60).