Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4292 | 2026-07-05 | Billing dispute | Kwame Boateng | Northeast · referral | resolved | 0.85 | |
| call_4295 | 2026-07-05 | Billing dispute | Tom Bradac | Northeast · organic | resolved | 0.84 | |
| call_4293 | 2026-07-02 | Billing dispute | Colin Murphy | Northeast · paid-search-ne | resolved | 0.89 | |
| call_4247 | 2026-06-25 | Billing dispute | Jordan Ellis | Northeast · direct-mail | resolved | 0.89 | |
| call_4200 | 2026-06-16 | Billing dispute | Jordan Ellis | Northeast · paid-search-ne | resolved | 0.87 | |
| call_4167 | 2026-06-14 | Billing dispute | Ryo Tanaka | Northeast · organic | resolved | 0.92 | |
| call_4166 | 2026-06-11 | Billing dispute | Nadia Aziz | Northeast · paid-search-ne | resolved | 0.91 | |
| call_4129 | 2026-06-06 | Billing dispute | Sofia Marchetti | Northeast · paid-search-ne | resolved | 0.93 | |
| call_4020 | 2026-05-13 | Billing dispute | Lena Vasquez | Northeast · paid-search-national | resolved | 0.86 |
Showing 9 conversations (most recent first, capped at 60).