Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4294 | 2026-06-29 | Billing dispute | Ryo Tanaka | Midwest · direct-mail | resolved | 0.90 | |
| call_4246 | 2026-06-25 | Billing dispute | Kwame Boateng | Midwest · organic | resolved | 0.92 | |
| call_4131 | 2026-06-03 | Billing dispute | Nadia Aziz | Midwest · organic | resolved | 0.94 | |
| call_4096 | 2026-05-30 | Billing dispute | Hannah Lindqvist | Midwest · paid-search-national | resolved | 0.95 | |
| call_4061 | 2026-05-23 | Billing dispute | Jordan Ellis | Midwest · paid-search-national | resolved | 0.91 | |
| call_4060 | 2026-05-19 | Billing dispute | Sofia Marchetti | Midwest · organic | resolved | 0.87 |
Showing 6 conversations (most recent first, capped at 60).