Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4307 | 2026-07-04 | Policy question | Nadia Aziz | Southeast · referral | resolved | 0.90 | |
| call_4257 | 2026-06-28 | Refund request | Ryo Tanaka | Southeast · referral | resolved | 0.85 | |
| call_4224 | 2026-06-26 | Booking | Dario Petrov | Southeast · referral | resolved | 0.95 | |
| call_4202 | 2026-06-21 | Billing dispute | Kwame Boateng | Southeast · referral | resolved | 0.95 | |
| call_4209 | 2026-06-16 | Refund request | Dario Petrov | Southeast · referral | escalated | 0.94 | |
| call_4205 | 2026-06-15 | Cancellation | Sofia Marchetti | Southeast · referral | resolved | 0.88 | |
| call_4158 | 2026-06-13 | Reschedule | Maya Okonkwo | Southeast · referral | resolved | 0.94 | |
| call_4172 | 2026-06-13 | Refund request | Hannah Lindqvist | Southeast · referral | resolved | 0.87 | |
| call_4159 | 2026-06-12 | Reschedule | Hannah Lindqvist | Southeast · referral | resolved | 0.90 | |
| call_4107 | 2026-06-05 | Booking | Hannah Lindqvist | Southeast · referral | resolved | 0.96 | |
| call_4090 | 2026-05-31 | Technical issue | Dario Petrov | Southeast · referral | resolved | 0.86 | |
| call_4078 | 2026-05-28 | Booking | Kwame Boateng | Southeast · referral | resolved | 0.96 | |
| call_4094 | 2026-05-28 | Technical issue | Kwame Boateng | Southeast · referral | resolved | 0.91 | |
| call_4063 | 2026-05-23 | Cancellation | Hannah Lindqvist | Southeast · referral | resolved | compliance | 0.80 |
| call_4039 | 2026-05-22 | Booking | Tom Bradac | Southeast · referral | resolved | 0.85 | |
| call_4059 | 2026-05-20 | Technical issue | Tom Bradac | Southeast · referral | unresolved | 0.93 | |
| call_4058 | 2026-05-20 | Technical issue | Maya Okonkwo | Southeast · referral | resolved | 0.95 | |
| call_4064 | 2026-05-19 | Cancellation | Tom Bradac | Southeast · referral | resolved | 0.95 | |
| call_4005 | 2026-05-17 | Booking | Ryo Tanaka | Southeast · referral | unresolved | 0.93 | |
| call_4022 | 2026-05-11 | Billing dispute | Nadia Aziz | Southeast · referral | resolved | 0.86 |
Showing 20 conversations (most recent first, capped at 60).