Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4273 | 2026-07-03 | Booking | Hannah Lindqvist | Midwest · referral | resolved | 0.86 | |
| call_4278 | 2026-07-01 | Booking | Dario Petrov | Midwest · referral | resolved | 0.88 | |
| call_4291 | 2026-07-01 | Technical issue | Lena Vasquez | Midwest · referral | resolved | 0.89 | |
| call_4285 | 2026-07-01 | Reschedule | Hannah Lindqvist | Midwest · referral | resolved | 0.84 | |
| call_4301 | 2026-06-29 | Refund request | Colin Murphy | Midwest · referral | escalated | 0.89 | |
| call_4203 | 2026-06-21 | Cancellation | Lena Vasquez | Midwest · referral | resolved | 0.85 | |
| call_4216 | 2026-06-16 | Policy question | Hannah Lindqvist | Midwest · referral | resolved | 0.87 | |
| call_4116 | 2026-06-07 | Booking | Kwame Boateng | Midwest · referral | resolved | 0.95 | |
| call_4120 | 2026-06-03 | Reschedule | Colin Murphy | Midwest · referral | resolved | 0.88 | |
| call_4100 | 2026-05-31 | Cancellation | Hannah Lindqvist | Midwest · referral | resolved | 0.89 | |
| call_4103 | 2026-05-30 | Refund request | Sofia Marchetti | Midwest · referral | resolved | 0.93 | |
| call_4080 | 2026-05-28 | Booking | Tom Bradac | Midwest · referral | resolved | 0.91 |
Showing 12 conversations (most recent first, capped at 60).