Conversations

Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.

CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
ResolutionResolvedUnresolvedEscalated
RiskCompliance flagNeeds review
RegionMidwestNortheastSoutheastWest
Campaigndirect-mailorganicpaid-search-nationalpaid-search-nereferral
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CallDateCategoryAgentRegion / campaignResolutionFlagsConf.
call_43032026-07-02Refund requestSofia MarchettiWest · referralescalated0.87
call_40322026-05-16Refund requestKwame BoatengWest · referralresolved0.90

Showing 2 conversations (most recent first, capped at 60).