Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4307 | 2026-07-04 | Policy question | Nadia Aziz | Southeast · referral | resolved | 0.90 | |
| call_4261 | 2026-06-28 | Policy question | Kwame Boateng | Northeast · referral | resolved | 0.93 | |
| call_4216 | 2026-06-16 | Policy question | Hannah Lindqvist | Midwest · referral | resolved | 0.87 |
Showing 3 conversations (most recent first, capped at 60).