Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4154 | 2026-06-08 | Booking | Kwame Boateng | Northeast · referral | unresolved | 0.86 | |
| call_4005 | 2026-05-17 | Booking | Ryo Tanaka | Southeast · referral | unresolved | 0.93 | |
| call_4007 | 2026-05-12 | Booking | Lena Vasquez | Northeast · referral | unresolved | 0.89 |
Showing 3 conversations (most recent first, capped at 60).