Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4233 | 2026-06-27 | Booking | Lena Vasquez | Midwest · direct-mail | unresolved | 0.95 | |
| call_4151 | 2026-06-11 | Booking | Lena Vasquez | Midwest · direct-mail | unresolved | 0.94 |
Showing 2 conversations (most recent first, capped at 60).