Conversations

Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.

CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
ResolutionResolvedUnresolvedEscalated
RiskCompliance flagNeeds review
RegionMidwestNortheastSoutheastWest
Campaigndirect-mailorganicpaid-search-nationalpaid-search-nereferral
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CallDateCategoryAgentRegion / campaignResolutionFlagsConf.
call_42562026-06-24Refund requestDario PetrovNortheast · direct-mailresolved0.93
call_42542026-06-24Refund requestSofia MarchettiNortheast · direct-mailescalatedreview0.90
call_41042026-05-27Refund requestKwame BoatengNortheast · direct-mailresolved0.90
call_40682026-05-21Refund requestNadia AzizNortheast · direct-mailresolved0.87

Showing 4 conversations (most recent first, capped at 60).