Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4171 | 2026-06-13 | Cancellation | Tom Bradac | West · direct-mail | resolved | compliance | 0.85 |
| call_4135 | 2026-06-03 | Cancellation | Colin Murphy | West · direct-mail | resolved | compliance | 0.84 |
| call_4066 | 2026-05-23 | Cancellation | Tom Bradac | West · direct-mail | resolved | compliance | 0.80 |
| call_4024 | 2026-05-14 | Cancellation | Tom Bradac | West · direct-mail | resolved | compliance | 0.86 |
| call_4025 | 2026-05-13 | Cancellation | Tom Bradac | West · direct-mail | resolved | compliance | 0.86 |
Showing 5 conversations (most recent first, capped at 60).