Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4277 | 2026-07-02 | Booking | Maya Okonkwo | West · direct-mail | resolved | 0.92 | |
| call_4177 | 2026-06-17 | Booking | Nadia Aziz | West · direct-mail | resolved | 0.90 | |
| call_4079 | 2026-05-31 | Booking | Maya Okonkwo | West · direct-mail | resolved | 0.91 | |
| call_4077 | 2026-05-30 | Booking | Priya Raman | West · direct-mail | resolved | 0.95 | |
| call_4044 | 2026-05-19 | Booking | Tom Bradac | West · direct-mail | resolved | 0.96 |
Showing 5 conversations (most recent first, capped at 60).