Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4155 | 2026-06-11 | Booking | Kwame Boateng | Southeast · direct-mail | resolved | 0.86 | |
| call_4074 | 2026-05-26 | Booking | Lena Vasquez | Southeast · direct-mail | resolved | 0.89 | |
| call_4040 | 2026-05-24 | Booking | Tom Bradac | Southeast · direct-mail | resolved | 0.95 |
Showing 3 conversations (most recent first, capped at 60).