Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4272 | 2026-07-04 | Booking | Ryo Tanaka | Midwest · direct-mail | resolved | 0.91 | |
| call_4233 | 2026-06-27 | Booking | Lena Vasquez | Midwest · direct-mail | unresolved | 0.95 | |
| call_4183 | 2026-06-20 | Booking | Jordan Ellis | Midwest · direct-mail | resolved | 0.87 | |
| call_4178 | 2026-06-18 | Booking | Priya Raman | Midwest · direct-mail | resolved | 0.92 | |
| call_4151 | 2026-06-11 | Booking | Lena Vasquez | Midwest · direct-mail | unresolved | 0.94 | |
| call_4114 | 2026-06-06 | Booking | Ryo Tanaka | Midwest · direct-mail | resolved | 0.87 | |
| call_4038 | 2026-05-21 | Booking | Dario Petrov | Midwest · direct-mail | resolved | 0.95 |
Showing 7 conversations (most recent first, capped at 60).