Conversations
Every ingested call with its extracted facts. Click a row for the transcript, evidence spans, and validation trail.
CategoryBookingRescheduleTechnical issueBilling disputeRefund requestCancellationPolicy questionAvailability mismatch
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| Call | Date | Category | Agent | Region / campaign | Resolution | Flags | Conf. |
|---|---|---|---|---|---|---|---|
| call_4294 | 2026-06-29 | Billing dispute | Ryo Tanaka | Midwest · direct-mail | resolved | 0.90 | |
| call_4244 | 2026-06-28 | Billing dispute | Sofia Marchetti | West · direct-mail | resolved | 0.88 | |
| call_4247 | 2026-06-25 | Billing dispute | Jordan Ellis | Northeast · direct-mail | resolved | 0.89 | |
| call_4199 | 2026-06-21 | Billing dispute | Tom Bradac | Southeast · direct-mail | resolved | 0.93 | |
| call_4130 | 2026-06-06 | Billing dispute | Ryo Tanaka | Southeast · direct-mail | resolved | 0.85 |
Showing 5 conversations (most recent first, capped at 60).